At PoolDocks we respect all customers’ right to privacy and confidentiality. The information gathered at the time of your order is used to efficiently process your order, improve the website, determine the products that have the greatest value for our customers and to notify visitors of updates.
PoolDocks does not rent, sell or share personally identifiable information about visitors to the PoolDocks website. Please note that we may need to share information in the event that we are asked to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims, or as otherwise permitted by law.
At the time of the order, we ask you for your phone number to enable us to contact you for any follow-up issues (such as delivery or payment clarification) and to include a delivery point phone number as required by shipping companies.
We collect, process and maintain payment information, including credit card information, in compliance with the data security rules adopted by credit card companies such as Visa, MasterCard and American Express. This means that we do not retain debit card PINs or credit card security codes, and that any time we maintain a credit card number, such as when you create an online account, we use access controls to protect it.
Further, when you enter personal information online, that information is encrypted using a security protocol called SSL (Secure Sockets Layer), which encrypts all information prior to transmitting it over the Internet. We also use SSL to allow you to securely view your online account and registration information.
Your credit card information, mailing address and phone numbers are confidential and are not shared with any other private or commercial organization.
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